Membership Terms and Conditions – from 2nd January 2022

By taking out membership from 2nd January 2022 you accept these terms and conditions of use:

  1. Name of individual, contact phone number and email address are required to fulfil the terms and conditions of taking out membership.
  2. Irrespective of date of purchase, membership expires 24th December of the year of purchase. There are no refunds if you terminate membership prior to expiry.
  3. Membership applies for 3 years and over.
  4. Your card entitles you to visit free any day we are open. Some extra charges may apply, for example tractor rides.
  5. A valid membership card admits the named individual only to the farm during opening hours.
  6. The membership card is not interchangeable or transferable for any reason. A photo must be put on the card as proof of identification and a copy will be kept on file.
  7. If lost, a replacement card will be issued at a charge of £2.
  8. A membership card may not be accepted in conjunction with promotional offers/vouchers.
  9. If you are a member attending a birthday party, please bring your membership card. Please note if the child invited does not have a membership card or is not yet 3, another individual’s membership card does not automatically entitle admission.
  10. Under normal circumstances Washbrooks is open 357 days a year, but if forced to close due to circumstances beyond its control, memerbship cannot be extended or refunded.
  11. Washbrooks reserves the right to refuse renewal or withdraw membership at any time.
  12. Washbrooks is continually replacing and/or improving facilities and introducing new ones. In line with this, we reserve the right tho withdraw or introduce changes to, amend or discount attractions & opening times at any given time without prior notice or compensation.
  13. Personal or verbal abuse of staff will not be tolerated and Washbrooks reserves the right to refuse admission and revoke membership.
  14. Membership price is subject to change.
  15. Washbrooks will keep your details on file under the regulations of the Data Protection Act 1998 and will not give to third parties. The Data Protection Act was replaced by the General Data Protection Regulation (GDPR) on 25th May 2018.
  16. Washbrooks are committed to protecting and respecting your privacy.
  17. If you would like to receive content from us via e-mail, you will need to sign up for latest news and offers through www.washbrooks.co.uk.
  18. Our privacy policy can be found on our website www.washbrooks.co.uk.
  19. Children 15 years and under must be accompanied by an individual aged 16 years or over.
  20. Only food and drinks bought on the premises may be consumed in the tearoom. Outdoor areas and picnic benches are available to all visitors.
  21. Washbrooks reserves the right to amend the terms and conditions of membership.
  22. Your membership data is destroyed within 3 months of expiry date.
  23. A copy of the membership form will be given to you when taking out membership.

Revised 1st November 2021